Terms & Conditions

These Terms and Conditions (“Terms”) govern the tutoring services provided by Polymath Tuition (“we”, “us”, or “our”). By booking a lesson, assessment, or programme, you (“the Client” or “Parent/Guardian”) agree to these Terms.

1. Services

Polymath Tuition provides specialist GCSE Mathematics and Science tutoring for students in Years 10 and 11. Services are delivered either in person (within Bedfordshire and surrounding areas) or online (UK-wide), depending on the selected option.

We do not guarantee specific exam grades or score improvements. Outcomes depend on the student’s starting point, attendance, effort, and school support.

2. Bookings and Enrolment

• All bookings are subject to availability and confirmation.
• A free initial assessment may be offered to determine suitability and starting level.
• Programme places are reserved only once a completed booking form and any required deposit or payment have been received.

3. Fees and Payment

• Current fees are published on our website or communicated at the time of booking.
• Payment is required in advance unless otherwise agreed in writing.
• Payments are non-refundable except where a session is cancelled by us or as set out in our cancellation policy.

4. Cancellations and Rescheduling

• At least 24 hours’ notice is required to cancel or reschedule a session without charge.
• Cancellations made with less than 24 hours’ notice may be charged at the full session rate.
• Repeated late cancellations may result in the place being offered to another student.

5. Attendance and Conduct

• Students are expected to arrive on time, prepared with the required materials and completed homework.
• Disruptive or disrespectful behaviour may result in a warning or termination of tutoring without refund.
• We reserve the right to end a session early if safeguarding concerns arise.

6. Safeguarding

We take safeguarding seriously. All online sessions are conducted via reputable video platforms. In-person sessions are held in suitable, supervised environments. Any safeguarding concerns should be reported immediately to us and, where appropriate, to the relevant authorities.

7. Data Protection

We process personal data in accordance with our Privacy Policy and applicable UK data protection law, including the UK GDPR. We only collect data necessary to provide tutoring, communicate with parents/guardians, and comply with legal obligations.

8. Intellectual Property

All resources, worksheets, and materials provided by Polymath Tuition remain our intellectual property and are for the student’s personal educational use only. They may not be reproduced, distributed, or sold without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Polymath Tuition is not liable for any indirect, consequential, or special losses arising from the use of our services. Our total liability for any claim shall not exceed the total fees paid by the Client for the relevant programme or sessions.

10. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated “Last updated” date. Continued use of our services after changes constitutes acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

If you have any questions about these Terms, please contact us at info@polymathtuition.com.